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Transportation Coordinator

2 months ago

Irving, Texas, United States AMR Corp. Full time

Job Summary:

We are seeking a highly skilled and organized Customer Service Representative to join our team at AMR Corp. as a Transportation Coordinator in our Emergency Response department.

Key Responsibilities:

  • Dispatch and Route Transportation Requests: Utilize our communication and information management system to efficiently dispatch and route transportation requests, ensuring timely and effective service to our customers.
  • Provide Clear Communication: Effectively communicate with customers, providers, and facilities to ensure quality support and care, and to resolve any issues that may arise.
  • Document Communications: Clearly document all communications, following established protocols and processes, and escalate issues as necessary.
  • Collaborate with Team Members: Work collaboratively with allied health and public safety personnel, as well as fellow coworkers, to ensure seamless service delivery.
  • Meet Performance Standards: Demonstrate organization, multitasking, and time management skills to meet performance standards and ensure efficient service delivery.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent (GED) is required.
  • Customer Service Experience: Some work experience in customer service, preferably in dispatch or routing calls, is preferred.

About AMR Corp.:

AMR Corp. is a leading provider of emergency medical services and patient relocation services. We are committed to delivering compassionate, quality care to our customers, and we are seeking a dedicated and skilled individual to join our team as a Customer Service Representative in our Emergency Response department.