Bilingual Research and Customer Service Representative

3 weeks ago


Houston, Texas, United States CSS Full time
Company Overview
CSS is a leading provider of executive searches and recruiting services nationwide. With headquarters in San Antonio, we help high-performance companies and law firms identify, recruit, and train top talent for their growing organizations.

We are currently seeking a highly skilled Bilingual Call Center Representative/Researcher to join our team. As a key member of our organization, you will be responsible for researching homesteaded properties to verify the validity of granted exemptions, responding to inquiries from taxpayers, and maintaining accurate records of all research and call activities.

The ideal candidate will possess strong computer skills, excellent communication abilities, and a friendly demeanor. Fluency in both English and Spanish is required. While prior call center experience is not necessary, a strong background in customer service is essential.

This is an exciting opportunity for a self-starter who is eager to learn new skills and capable of working independently with minimal supervision. You will have the chance to earn a competitive salary and qualify for very lucrative benefits.

Key Responsibilities:
1. Researching homesteaded properties to verify the validity of granted exemptions
2. Responding to inquiries from taxpayers
3. Maintaining accurate records of all research and call activities

Requirements:
• Bilingual in Spanish and English
• Strong researching skills
• Proficient in Microsoft Office products
• Ability to multitask and prioritize tasks effectively
• Excellent customer service skills
• Self-sufficient and proactive attitude

Salary Estimate: $50,000 - $65,000 per year (dependent on experience)

About CSS:
CSS offers direct hire, contract, and temporary staffing services. For more information about us, visit our website at www.ConfidentialSS.com.

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