Restaurant Supervisor
1 month ago
Busboys and Poets is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive exceptional service and that our team members are trained and motivated to deliver outstanding results.
Key Responsibilities:
- Manage the front-of-house operations, including supervising staff, managing inventory, and maintaining a clean and safe environment.
- Develop and implement training programs to ensure that staff members have the skills and knowledge needed to provide excellent service.
- Monitor and control labor costs, inventory, and other expenses to ensure that the restaurant is operating efficiently and effectively.
- Build and maintain strong relationships with guests, vendors, and other stakeholders to ensure that the restaurant is a positive and welcoming place to be.
- Collaborate with the kitchen team to ensure that food quality and presentation meet our high standards.
- Manage conflicts and issues that arise in the restaurant, including guest complaints and staff conflicts.
- Stay up-to-date with industry trends and best practices to ensure that the restaurant remains competitive and innovative.
Requirements:
- At least 2 years of experience as a Restaurant Manager or in a similar role.
- High school diploma or equivalent required; hospitality and restaurant management certification or college degree preferred.
- Strong leadership and communication skills, with the ability to motivate and inspire staff members.
- Excellent customer service skills, with the ability to build strong relationships with guests and vendors.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
- Current licensure in food safety, ABRA, ServSafe, and alcohol awareness required.
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