Operations Coordinator

1 week ago


Newport, New Hampshire, United States Newport Sand & Gravel Co. Full time
Lead Our Dispatch Team

We are seeking an experienced Transportation Operations Manager to lead our Ready-Mix Dispatch team at Newport Sand & Gravel Co. As a key member of our operations team, you will be responsible for overseeing daily operations, ensuring timely delivery and distribution of concrete products, and maintaining a safe working environment.

About the Job

  1. Fully understand and follow company policies and procedures related to customer satisfaction.
  2. Determine the most effective staffing levels for Dispatchers and Concrete Logistics Coordinators based on projected demands.
  3. Schedule delivery start times and communicate them to Southern and Central Plant Managers.
  4. Oversee the Dispatch team to ensure efficient delivery and distribution of concrete.
  5. Utilize GPS/scheduling software to monitor truck status in real-time, ensuring maximum equipment and labor utilization.
  6. Analyze and review yardage and delivery reports to optimize asset utilization.
  7. Communicate regularly with Mixer Drivers, Pump Operators, and Plant Managers to address issues and concerns.
  8. Collaborate with operations and safety department managers to ensure drivers adhere to local, state, and federal safety regulations.
  9. Work closely with RM Sales Department to achieve high customer satisfaction.
  10. Ensure compliance with all Safety, Health, Environmental, and other company policies and procedures.
  11. Complete all paperwork accurately and forward as required.
  12. Exercise discretion when handling confidential information.
  13. Report unresolved customer and employee concerns to QC, Area Managers, Sales, and Operations Manager.
  14. Alert the Safety Department to employees not following company policies or failing to use Personal Protective Equipment (PPE).
  15. Investigate and report accidents or incidents to the Safety Department.
  16. Maintain a professional image at all times.
  17. Foster a team-oriented work environment.
  18. Assist with dispatcher and/or concrete logistics coordinator duties as needed.

Why Join Us

  • Estimated annual salary: $80,000 - $110,000.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health insurance and retirement plan.

This job description is subject to change without notice.



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