Shift Supervisor

2 days ago


Sioux Falls, South Dakota, United States Starbucks Full time
Lead a Team of Baristas and Deliver Exceptional Customer Service

As a Shift Supervisor at Starbucks, you will be responsible for leading a team of baristas to deliver exceptional customer service and expertly crafted products. You will be the face of the store, ensuring that every customer has a positive experience. Your leadership skills will be put to the test as you motivate and guide your team to achieve store goals and objectives.

Key Responsibilities:
  • Lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products.
  • Maintain an encouraging team environment and grow your leadership skills.
  • Take initiative and act as a role model to others.
  • Enjoy working as a team and motivating others.
  • Understand how to create a great customer service experience.
  • Have a focus on quality and take pride in your work.
  • Are confident in leading, deploying, and guiding others.
  • Are open to learning new things.
  • Are experienced with responsibilities like cash-handling and store safety.
  • Can keep cool and calm in a fast-paced, energetic work environment.
  • Have excellent communications skills.
What We Offer:

At Starbucks, we offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What's more, Starbucks offers flexible scheduling and opportunities for paid time off.

Visit starbucksbenefits.com for details.

Basic Qualifications:
  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
  • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
  • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
  • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
Knowledge, Skills and Abilities:
  • Ability to direct the work of others.
  • Ability to learn quickly.
  • Effective oral communication skills.
  • Knowledge of the retail environment.
  • Strong interpersonal skills.
  • Ability to work as part of a team.
  • Ability to build relationships.

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