Shift Supervisor Trainee

4 weeks ago


Campbell, California, United States CVS Health Full time
Job Summary

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares employees for higher-level supervisory roles. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including customer loyalty and CVS/pharmacy culture.

Key Responsibilities
  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing, and following up on all activities
  • Effectively communicate information both to and from store management and crews
Customer Service
  • Assist customers with their questions, problems, and complaints
  • Promote CVS customer service culture (greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
  • Maintain customer/patient confidentiality
Requirements
  • Deductive reasoning ability, analytical skills, and computer skills
  • Advanced communication skills
  • Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed
Preferred Qualifications
  • Experience in retail
Education

High School diploma or equivalent preferred but not required

Benefits

CVS Health offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ('PTO') or vacation pay, as well as paid holidays throughout the calendar year.



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