Assets Protection Specialist

2 weeks ago

Miami, United States MSCCN Full time
About the Role

We are seeking a highly skilled and detail-oriented Assets Protection Specialist to join our team at MSCCN. As an Assets Protection Specialist, you will play a critical role in ensuring the safety and security of our guests, team members, and assets.

Key Responsibilities
  • Support total store sales and increase profitability by ensuring product is in stock and available to our guests
  • Resolve theft by using good judgment and conducting high-quality apprehensions in shortage focus areas while strictly adhering to policy and procedures and AP leadership guidance
  • Identify theft trends by leveraging technology, reporting, and surveillance tactics
  • Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and merchandise protection standards
  • Identify, escalate, and support internal theft investigations at the direction of AP leadership
  • Prevent theft by gathering intelligence and communicating important issues
  • Understand and appropriately use video systems to monitor theft activity and support internal cases
  • Respond to security incidents and submit appropriate documentation for all incidents following AP policy and procedures
  • Lead a physical security and safety culture for our team members and guests by creating awareness and training safe and secure standards throughout the building
  • Provide service and a shopping experience that meets the needs of the guest
  • Model safe behaviors at all times while maintaining a clean store
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Requirements
  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
What We Offer

We offer a competitive benefits package, including comprehensive health benefits, 401(k), employee discount, short-term disability, long-term disability, paid sick leave, paid national holidays, and paid vacation. We also offer opportunities for growth and development, as well as a fun and energetic work environment.

Why Join Our Team?

We are a dynamic and growing company that values our team members and guests. We offer a unique opportunity to work in a fast-paced and exciting environment, where no two days are ever the same. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

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