Customer Service Representative

1 month ago


KS United States Public Storage Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and ensuring a positive experience for our customers.

Key Responsibilities
  • Assess customer storage needs and provide personalized solutions
  • Manage storage units, including daily inspections and inventory management
  • Process payments, handle customer inquiries, and resolve issues in a timely and professional manner
  • Work independently at multiple locations, spending time both inside and outside
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in a retail, restaurant, or sales environment
  • Valid driver's license and reliable transportation
  • Ability to lift up to 35 pounds and work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive hourly rate and opportunities for advancement
  • Flexible scheduling and opportunities for overtime
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match and paid time off
  • On-site company housing available at many locations
About Us

Public Storage is the self-storage industry leader, with a commitment to providing exceptional customer service and a positive work environment. We are proud to be recognized as a Great Place to Work and offer a diverse and inclusive workplace culture.



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