Network Operations Center
2 weeks ago
We are seeking a highly skilled Network Operations Center (NOC) Tier II Incident Management Specialist to join our team at DanSources. This role involves contributing to the design specifications, testing, and inspections for computer networks, planning and implementing upgrades, and analyzing and organizing hardware and software solutions through network modeling.
This position requires a strong understanding of computer data communications systems and the ability to respond to and resolve incident tickets. The work schedule is 7x24x365, and the successful candidate will be responsible for supporting the installation and maintenance of client Local Area Network (LAN)/Wide Area Network (WAN) devices.
JOB DUTIES:
- Support the installation and maintenance of client LAN/WAN devices.
- Respond to and resolve incident tickets.
- Assist Tier 3 network engineers with incident management and projects, including site surveys and coordination and installation of new equipment.
- Coordinate network operations, maintenance, repairs, or upgrades.
- Perform configuration management functions such as updating topology drawings, ensuring accurate asset management records, and maintaining inventory.
- Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs)).
- Participate in the evaluation of new network technologies and provide recommendations to the network architecture team regarding their integration into the existing network.
- Ensure plans for hardware and communications are adequate.
- Develop and implement methodologies for analysis, testing, and support of LAN and WAN networks.
REQUIRED QUALIFICATIONS:
- Minimum of 10 years of related/relevant work experience, which can be a combination of work history and education (Master's with 4 years, Bachelor's with 6 years, Associates with 8 years, or High School with 10 years).
- Must comply with DoD 8570 IAT Level 2.
- Active TS/SCI, with CI Poly.
- Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade, and Foundry Operating System (OS).
- Layer 1, 2, and 3 network experience.
- Familiarity with Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), and Generic Routing Encapsulation (GRE).
- Familiarity with Microsoft Visio and ServiceNow.
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