Network Operations Specialist

4 weeks ago


Chantilly, Virginia, United States SAIC Full time
Job Summary

SAIC is seeking a highly skilled Network Monitor/Watchstander to provide 24/7/365 mission support to various system applications and networks. The successful candidate will work in a fast-paced, team-centric environment, providing tiered support to multiple customer systems.

Key Responsibilities
  • Remotely monitor and troubleshoot multiple systems across a worldwide enterprise network
  • Document problems in trouble tickets and provide system status updates to the community
  • Create daily status reports and examine metrics to ensure all system performance requirements meet or exceed customer expectations
  • Interact with system and network engineers, integrators, and system developers to understand minimum operating requirements and implement resolutions to anomalies
Requirements
  • Current/active TS/SCI with Polygraph
  • Minimum of 5 years of professional and/or academic experience
  • Bachelor's Degree or experience in lieu of degree
  • Ability to work on a 12 hour shift
  • Strong Customer Service Skills
  • Experience utilizing Windows Operating Systems
  • Strong skills with Microsoft Word, Excel, and PowerPoint
  • Ability to successfully complete the 90-Day Level 1 Certification
About SAIC

SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. We are driven by integrity and mission focus to serve customers in the U.S. federal government.



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