Customer Team Leader
7 hours ago
Job Summary:
We are seeking a highly motivated and customer-focused Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be responsible for leading a team of customer-facing staff, providing excellent customer service, and ensuring the store is safe, secure, and operational.
Key Responsibilities:
- Lead a team of customer-facing staff to deliver excellent customer service and achieve sales targets.
- Ensure the store is safe, secure, and operational at all times.
- Perform daily checks to identify and address any issues or concerns.
- Develop and implement plans to improve customer satisfaction and sales performance.
- Collaborate with other teams to achieve business objectives and improve store performance.
Requirements:
- Excellent communication and leadership skills.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving and analytical skills.
- Ability to work flexibly, including evenings and weekends.
- Commitment to delivering excellent customer service.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Flexible working arrangements, including remote work options.
- A comprehensive training program to help you succeed in your role.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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