Customer Service Representative
6 days ago
About the Company
">First Cash Pawn is a leading retailer of gold, jewelry, and other merchandise. We are committed to providing exceptional customer service and creating a positive and memorable shopping experience for our customers.
About the Job
">We are seeking a Full-Time Retail Sales Associate to join our team. As a Retail Sales Associate, you will work closely with customers to understand their financial needs and provide recommendations for loans and sales. This is a full-time position that requires excellent communication skills and a strong desire to work with people.
Salary
">The estimated salary for this position is $12.00 - $16.00 per hour, plus commission based on productivity. Successful candidates can earn up to 6% commission, which could average an additional $3.45 per hour.
Responsibilities
">- Provides exceptional customer service and develops rapport with customers to understand their financial needs.
- Maintains the sales floor clean, stocked, and displays merchandise effectively.
- Performs sales and loan transactions in accordance with established policies and procedures.
- Handles cash and negotiable items in accordance with established policies and procedures.
- Communicates effectively with coworkers and managers to create a positive and memorable customer experience.
Requirements and Qualifications
">- Must be willing and able to lift/carry up to 50 pounds.
- Must be willing and able to perform duties and tasks for extended periods of time.
- Ability to work with firearms and become firearms certified.
- Minimum Age: 18 years old.
- High School Diploma, GED, or equivalent experience.
- Strong desire to work, serve customers, and be team-oriented.
- Ability to multi-task in a fast-paced environment.
- Ability to perform basic math calculations proficiently.
- Cash handling experience is preferred.
Benefits
">- Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
- The best working hours in the business, with most stores open from 9AM to 6PM and many closed on Sundays.
- Our Earned Wage Access program is available to all employees on the second day of employment.
- VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service.
- SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first anniversary and 16 hours each anniversary thereafter.
- Employee discounts are available to all employees on the first day of active employment.
- Tuition Reimbursement with FirstCash Education (allowing up to $2,000 per year) is available to full-time employees who meet the minimum program requirements.
- Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Others
">FirstCash Holdings, Inc. is an Equal Opportunity Employer. We offer a competitive salary and benefits package to our employees. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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