Patient Care Specialist
1 week ago
Jushi is seeking a highly skilled and customer-focused Patient Care Coordinator to join our team. As a key member of our dispensary team, you will be responsible for delivering exceptional customer service and creating a distinctive shopping experience that drives sales results.
Key Responsibilities:
- Provide outstanding customer service to patrons, answering questions and addressing concerns in a professional and courteous manner
- Lead tours of the sales floor, making product recommendations based on ongoing research and knowledge of available products
- Retain comprehensive knowledge of patient and member benefits, discounts, coupons, and promotions, encouraging memberships for medical guests
- Abide by product handling procedures, including company safety and health policies, as well as regulatory agency compliance
- Maintain a clean and organized store environment, stocking retail items and supplies, sweeping, mopping, and sanitizing as needed
- Operate cash register, computer-based POS system, and cash drawer
- Work collaboratively with the team to ensure sales, guest satisfaction, and compliance goals are met by designated timelines
Requirements:
- High School diploma or General Education Development (GED) required; Associate or Bachelor's degree in any field preferred
- Minimum of 2 years' experience in customer service in retail
- Excellent computer, mathematical, language, and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills, with the ability to work effectively in a fast-paced environment
- Occasional local travel may be required
About Jushi:
Jushi is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, and a cutting-edge online platform. With a strong commitment to customer service and a passion for innovation, Jushi is shaping the future of the cannabis industry.
Why Join Jushi?
As a member of the Jushi team, you will have the opportunity to work with a dynamic and growing company that is dedicated to delivering exceptional customer experiences and driving sales results. With a focus on employee development and a commitment to diversity and inclusion, Jushi is an equal-opportunity employer that values and respects the contributions of all team members.
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