Retail Sales Associate: Rent the Runway

5 days ago


Chicago, Illinois, United States Leap Full time
Job Title: PT Sales Associate: Rent The Runway

At Leap, we're revolutionizing the world of retail by helping e-commerce brands establish brick-and-mortar stores. We're seeking Part-Time Sales Associates to join our team at our Rent the Runway pop-up store in Northbridge Mall, Chicago.

Key Responsibilities:
  • Create memorable experiences for customers, driving brand loyalty and sales.
  • Accomplish multiple tasks in a fast-paced environment while servicing customers.
  • Participate in general store maintenance, ensuring cleanliness and upkeep.
  • Support the leadership team's initiatives to drive sales, client engagement, team engagement, visual merchandising, and operational excellence.
  • Model flexibility and reliability by working varied hours and days to meet business needs.
  • Support other brands under the Leap umbrella for new store openings, activations, and additional coverage.
  • Embrace learning and leveraging new technologies, systems, and apps, with experience in Shopify, Endear, Slack, and Google Office a plus.
  • Perform opening and closing tasks, potentially carrying store keys.
  • Must be at least 18 years old.
  • One or more years of customer service and/or retail experience, with a background in a similar category preferred.
  • Comfortable working with/using a ladder and lifting up to 50lbs.
  • Maintain an active floor presence, including standing and walking for extended periods.
Requirements:
  • Customer Obsessed & Hospitality Driven: Ability to initiate genuine connections, create a hospitable environment, anticipate customer needs, and possess excellent selling skills.
  • Team Oriented: One team mindset, communicates clearly, and proactively seeks opportunities to support others.
  • Professional: Punctual, accountable, and honest, takes initiative, accountability, and demonstrates a strong work ethic.
  • Brand/Category Expert: Keeps up with trends, fashion, and news in related industries, shows passion, and ability to teach and educate customers within a specific category.
  • Adaptable & Entrepreneurial: Ability to be adaptable in multiple situations with a growth mindset and takes initiative to drive for results and proactively creates solutions to solve problems.
  • Detail Oriented: Operates with high efficiency and effectiveness, consistently produces polished and quality work.
Measures of Success:
  • Key Performance Indicators: Sales, Conversion, UPT, AUR, and Traffic.
  • Support customer outreach and brand activations.
  • Ability to accomplish tasks on time and effectively.
Leap Perks:
  • Employee discount on product.
  • 401k.
  • Bonus Eligible.
  • Employee Assistance Program.

We're committed to creating a diverse community of Leapers to support the brand and customers we serve. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Hourly Rate: $16/hr - $18/hr.


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