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Spa Maintenance Manager

2 months ago

Anchorage, Alaska, United States Alyeska Resort Full time
Job Title: Spa Maintenance Manager

We are seeking a highly skilled and experienced Spa Maintenance Manager to join our team at Alyeska Nordic Spa. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our spa facilities, including hot tubs, saunas, steam rooms, and facility buildings.

Key Responsibilities:
  • Lead the management of Alyeska Nordic Spa's facilities, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
  • Direct employees within the Pool Operator/Facility Maintenance division to ensure all mechanical systems, pools, and facilities are operating in accordance with our brand and regulatory standards.
  • Develop and implement a comprehensive preventative maintenance program to ensure the longevity of all equipment.
  • Maintain and update documented records of all equipment.
  • Ensure effective communication with ANS Management and PKML Management regarding facility closures, contractor service dates, preventative maintenance plans, ordering, new procedures, etc.
  • Champion safety at all times by utilizing the services of highly qualified and quality-oriented suppliers.
  • Identify and prioritize organizational objectives to continuously improve the pool operation and maintenance process.
  • Be a key resource in the recruitment, selection, and training of Pool Operation/Facility Maintenance staff members.
  • Perform duties including, but not limited to, management of performance reviews, scheduling, payroll, daily sales & labor, and purchase orders.
  • Ensure disciplinary procedures and documentation are completed according to Core Values and Standard Operating Procedures (SOPs and Core Values).
  • Be available to step in for ANS front-line absences when necessary and be available on-call when the Chief Engineer is on vacation or otherwise unavailable.
  • Assist in forecasting, financial reviews, expense tracking, and other fiscal activities.
  • Develop preventative maintenance practices to ensure the longevity of all equipment.
  • Perform "hands-on" and "lead by example" approach with day-to-day Pool Operation/Facility Maintenance duties and/or projects as required.
Requirements:
  • 3-5 years of experience in a progressively senior role of responsibility with strong knowledge and understanding of the Engineering and Maintenance Process, or Aquatic Facility Operation.
  • Strong knowledge of Pool or Spa Operation is an asset.
  • Post-secondary education in a related field is a definite asset, including Pool Operations Certification, Building Operators Certification, Building Maintenance Level 1 and 2, Confined Space Certificate, and Diploma or degree in engineering-related trades.
  • Must have excellent interpersonal and communications skills.
  • Must live on-site.
  • Recognized team player and a self-starter with strong organizational skills.
  • Ability to train, coach, and develop associates in an entrepreneurial and progressive environment.
  • Proficient in Windows, PMS, and MS Office applications.
Work Environment:

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders. Working outdoors in a variety of mountain weather conditions, with average temperature ranges of -22f to +86f.

Physical Demands:

The employee is regularly required to be on their feet, reaching with hands and arms, and stooping, kneeling, crouching, or crawling. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. Visual ability to observe employees in the workplace, analyze operations, and detect situations of concern with regard to areas such as employee performance, grooming, training, and policy adherence. Employee may be required to pass a functional capacity test developed for this job.