Project Manager Construction or Manufacturing Lead
1 day ago
Knight Wall Systems is seeking a skilled Project Manager to join our team. As a key player in our organization, you will serve as a technical liaison between customers and the company, working closely with sales and engineering teams to ensure seamless order coordination and problem-solving.
Key Responsibilities:
- Guide customers through the order process, setting clear expectations and coordinating requirements for deliverables, including material, engineering, and submittal documentation.
- Request and retrieve necessary forms, documents, and information to set up new customer accounts or process orders for material or engineering.
- Enter customer and project information into the ERP/CRM system (Epicor).
- Work with customers to ensure a thorough understanding of the product specified and estimated for the project.
- Respond to customer inquiries or concerns regarding project-specific applications, details, or order status.
- Collaborate with engineering to resolve customer questions.
- Support outside sales representatives in closing sales and initiating the order process.
- Provide intermediate-level technical support to outside sales teams.
Requirements:
- Bachelor's Degree in Architectural, Engineering, Construction Management, or Construction Engineering Management (or related field) and/or equivalent work experience in a related field.
- 2-3 years of prior Project Manager experience in the commercial construction or manufacturing industry.
- Proficiency in MS Office, with a preference for using formulas, lookups, and equations in Excel.
- Strong written and verbal communication skills, with the ability to professionally communicate with outside sales representatives, architects, engineers, and contractors.
- Good mechanical/technical aptitude, with the ability to read and navigate blueprints, technical drawings, construction drawings, and specifications.
- Understanding of construction contracts, processes, and typical general requirements is a plus.
- Experience working with multiple customers simultaneously, often with time constraints and schedule-driven projects.
Competencies:
- Self-motivated, assertive, and detail-oriented, with the ability to independently research and learn new things to increase the quality and scope of work.
- Able to adapt to a changing environment, including updated procedures, policies, and technical data.
- Proactive customer service and follow-up skills, with the ability to think outside the box and resolve problems efficiently.
- Organized, process-oriented, and able to maintain accurate documentation.
- Remains calm under pressure and has a positive attitude, working well with others.
- Service-driven and accountable, with a high level of integrity and pride in getting the job done.
- Able to take initiative and balance multiple priorities, with flexibility to adjust on the fly.
- Team-oriented and focused, with a sense of humor and a strong work ethic.
- Must be able to pass pre-employment checks, including a Drug Screen and Criminal Background.
Benefits:
- Paid medical, dental, vision, and life insurance policies for employees.
- Voluntary plans (health savings account, flexible spending account, long-term disability, buy-up life insurance, dependent plans).
- 401(k) with employer match.
- Paid Time Off (PTO), paid holidays, and paid sick leave.
- Onsite gym.
- Training and professional development classes.
- Fully equipped breakrooms with snacks and Keurig coffee.
- Fun monthly employee events.
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