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Field Service Engineer, CT/MRI Specialist

2 months ago

Gainesville, Florida, United States Philips Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at Philips. As a Field Service Engineer, you will be responsible for providing exceptional customer service and technical support to our clients in the diagnostic imaging industry.

Key Responsibilities
  • Customer Relationship Management
    • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded.
    • Provide technical support and guidance to customers to resolve issues and improve their experience.
  • Equipment Installation and Maintenance
    • Install, troubleshoot, and maintain diagnostic imaging equipment at customer sites.
    • Perform routine maintenance and repairs to ensure equipment is functioning properly.
  • Administrative Duties
    • Manage administrative tasks, including timesheets, service work orders, and expense reports.
    • Ensure compliance with Philips' policies and procedures.
  • Travel and Communication
    • Travel to customer sites to provide technical support and services.
    • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
Requirements
  • Education and Experience
    • Bachelor's degree in electronics or a related field.
    • At least 5 years of experience in a diagnostic imaging service environment.
  • Skills and Qualifications
    • Strong technical knowledge of diagnostic imaging equipment.
    • Excellent communication and customer service skills.
    • Ability to work independently and as part of a team.
About Philips

Philips is a leading health technology company dedicated to improving people's lives through innovative solutions. We are committed to delivering exceptional customer service and support to our clients.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply.