Shift Manager
1 week ago
We are seeking a highly motivated and experienced Shift Leader to join our team at The D'Andrea Group, a locally owned and operated Dunkin' Donuts franchise.
Key Responsibilities- Coach and develop Crew Members to execute operational Brand standards and deliver exceptional guest experiences.
- Set goals, provide job assignments, and motivate team members to achieve success.
- Provide timely feedback and celebrate successes.
- Ensure a safe and clean work environment.
- Anticipate and understand guests' needs and exceed their expectations.
- Minimum 18 years of age.
- Previous leadership experience in a cafe or quick service restaurant.
- Excellent guest satisfaction, service speed, and product quality.
- Passion for results and ability to set compelling targets.
- Ability to work well in a team environment.
Dunkin' Donuts is a global leader in the baked goods and coffee industry, serving over 3 million customers daily. Our franchise, The D'Andrea Group, is committed to providing a fast-paced and high-energy work environment where you can interact with loyal customers every day.
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