Mortgage Loan Processor
3 weeks ago
Job Title: Mortgage Loan Processor
Job Summary:
The Mortgage Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensuring compliance with policies and procedures for loan products. This role requires a strong sense of urgency, excellent organizational and communication skills, and the ability to work in a team environment.
Key Responsibilities:
- Manage an assigned pipeline of 40-60 plus loans on a daily and weekly basis
- Process loans from application to closing, including collecting and analyzing documents, communicating with clients, and maintaining daily workflow prioritization
- Order required verifications, documentation, and follow-ups, ensuring all timeframes and compliance requirements are met
- Verify conditions of approval, including customer income/assets documentation, and resolve routine title issues
- Provide excellent customer service to internal and external clients, demonstrating expertise, thoroughness, and politeness
- Ensure customer service surveys maintain the rating level designated by management
- Communicate with all parties involved in the transaction to keep them informed of file status
Requirements:
- 3+ years of current experience in Financial Services with Loan Processing experience preferred
- Knowledge of processing, underwriting, and closing procedures
- Excellent customer service and communication skills
- Detail-oriented and excellent organizational skills
- Able to prioritize multiple competing tasks and manage time effectively in a fast-paced environment
- Problem-solver with strong analytical skills
- Adheres to directives, procedures, and standards
- Ability to work in a paperless environment
- Computer proficiency, including Microsoft Office Product Suite
- Candidates must be available to work outside of normal business hours when necessary
- Ability to obtain NMLS-MLO Licenses preferred
About National Mortgage Staffing:
National Mortgage Staffing is a leading provider of mortgage staffing solutions. We are committed to delivering exceptional service and support to our clients and candidates.
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