Sales and Service Representative

5 days ago


Lockport, New York, United States AAA Mid Atlantic Full time

We're looking for a skilled Sales and Service Representative to join our team at AAA Mid Atlantic. As a key member of our sales team, you'll promote AAA products and services while providing exceptional customer service.

This role comes with an estimated salary of $42,000 - $58,000 per year, based on experience and location. Your responsibilities will include:

  • Sales Development: Drive sales growth by consistently meeting or exceeding sales targets, upselling, and cross-selling AAA products.
  • Customer Engagement: Build strong relationships with members, understanding their needs, and providing tailored solutions to meet those needs.
  • Operational Support: Provide backup support for Roadside Assistance during peak call volumes, ensuring seamless service delivery.

To excel in this role, you'll need:

  • Sales Experience: A minimum of six months of sales and customer service experience, demonstrating your ability to drive results and exceed expectations.
  • Communication Skills: Effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Tech Proficiency: Proficiency in navigating multiple websites and programs, demonstrating computer skills essential for multitasking in a fast-paced retail environment.
  • Geography Skills: Basic geography knowledge is beneficial.
  • High School Diploma/GED: A minimum educational requirement to join our team.
  • Satisfactory Background: Satisfactory pre-employment and post-employment screening results, including criminal, drug, and state and/or vendor specific screenings.


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