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Commercial Collateral Operations Specialist
2 months ago
As a key member of the First Merchants Bank team, we are seeking a highly skilled Commercial Collateral Operations Specialist to support our company's mission of delivering exceptional service to our clients, teammates, and shareholders. This role involves performing a range of commercial collateral requests to support our customers, lines of businesses, and internal department.
Key Responsibilities- Conduct thorough research on commercial loans to identify collateral for release, reviewing supporting documents and verifying MAP Authority.
- Process commercial collateral requests with accuracy and timeliness, adhering to regulatory requirements and SLA.
- Assist the team by processing commercial collateral requests and responding to customer inquiries through our commercial collateral mailbox.
- Prepare commercial collateral releases for recording, filing, terminating, and discharging.
- Index and image supporting commercial documents into OnBase.
- Process incoming commercial workflow packets.
- Perform semiannual audits of the stock and bond portfolio.
- Interact with commercial customers and lines of businesses to resolve escalated matters.
- Participate in team and department meetings, discussions, and strategy sessions to support the commercial operations department.
- Complete daily workflow and performance logs.
- Provide backup support for the department and team as needed.
- High school diploma or equivalent.
- A minimum of two years of commercial collateral, commercial loans, commercial documentation, or related commercial experience.
- Three to five years of commercial collateral, commercial loan, or commercial documentation experience.
- Working knowledge of Horizon core banking system, OnBase system, Simplifile recording system, and Wolters Kluwer Solutions.
- Proficiency in Microsoft Office with strong Excel skills.
- Experience using various government entity recording sites.