Emergency Communication Specialist

2 weeks ago


Hot Springs National Park, Arkansas, United States Fall River County Dispatch Full time
Position Overview

The role of an Emergency Communication Specialist involves significant interaction with the public, managing incoming radio and telephone communications, and accurately inputting data into the computer-aided dispatch system.

Candidates must demonstrate the ability to multitask effectively, showcasing proficient typing skills (minimum of 35 words per minute) and strong computer capabilities. This facility is responsible for handling multiple simultaneous calls from various agencies that require prompt dispatching.

Applicants should possess the ability to remain composed and respectful, even in high-pressure and stressful circumstances. It is essential to think clearly and act swiftly in a diverse range of situations.

Certification and Requirements

This position necessitates SD State Certification for radio dispatching. Training will be provided to successful candidates in accordance with state regulations. Additionally, candidates must undergo a medical examination (including a urinalysis and hearing test), fingerprinting, and a thorough background investigation.

About Fall River County Dispatch

Fall River County Dispatch is tasked with managing 911 and administrative calls for the entirety of Fall River County, serving approximately 7,000 residents across 1,749 square miles.

We serve as a critical link between individuals in need and the First Responders, ensuring that vital information is relayed to our two Law Enforcement agencies, three Ambulance services, and nine Fire Departments.


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