Chief IT Infrastructure Specialist

3 weeks ago


Greenville, South Carolina, United States Greenville Water Full time
Job Summary

This is a highly skilled position that requires the ability to design, implement, and maintain complex IT systems. The successful candidate will have expertise in Microsoft Windows, VMware, Hyper-V, storage, and backup platforms.

The Chief IT Infrastructure Specialist will work closely with IT staff to train employees on IT equipment, applications, and procedures. They will be responsible for coordinating maintenance and ensuring the proper operation of core applications and hardware.

Key Responsibilities:
  • Active Directory Administration, including user rights/permissions, file/folder access, user/group account management, Domain Controller/Global Catalog server maintenance, group policies, replication, troubleshooting, and upgrades.
  • Daily operations, performance, health, and backups of IT systems, including Microsoft Exchange, Microsoft Office365, Microsoft SQL, VMware, and other related storage systems.
  • Software installations, maintenance, support, and related documentation.
  • Maintenance and implementation of the IT Lifecycle Plan, which includes an inventory of software and hardware, location, age, and user of equipment, cost and schedule of maintenance and replacement, recommended end-user training, and insurance limits of coverage recommendations.
  • Evaluation of software and hardware to meet user requirements, making written and verbal recommendations for user or management review.
  • Monitoring systems infrastructure to ensure server performance is in optimal working order at all times.
  • Analyzing, reviewing, and altering computer systems to maintain and increase operating efficiency and system resources, minimize support and maintenance, or adapt to new requirements.
  • Training users on software, hardware, and operating systems, utilizing appropriate training material or arranging training with the training coordinator.
  • Identifying equipment specifications and ordering IT equipment in accordance with budget set by the Director of IT.
  • Maintenance and implementation of the IT Continuity Plan, which includes identification of critical business functions supported by core applications and hardware with associated recovery time objectives, mitigation strategies, and resource requirements to ensure IT operational continuity.
  • Performing root cause analysis and developing checklists for typical problems.
  • Documenting internal policies and/or developing training material for end-users.
  • Keeping abreast of new developments in the field, including self-study and company-provided training.

Requirements:

  • A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area.
  • Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.
  • A valid SC driver's license.
  • Certifications required: VMware Certified Professional (VCP) or Microsoft 365 Certified: Administrator Expert or Microsoft Certified: Azure Solutions Architect Expert.

Estimated Salary Range: $80,000 - $120,000 per annum, depending on experience and qualifications.
Job Posted by Greenville Water



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