Restaurant Operations Manager
2 months ago
The Restaurant Shift Leader plays a crucial role in the success of Sahara Management Inc. - McAlister's Deli by overseeing the daily operations of the restaurant. In the absence of the General Manager and/or Assistant Manager, the Shift Leader is responsible for directing the operation of the restaurant, maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation.
Key Responsibilities:- Provide supervision during assigned shifts to ensure a positive guest experience.
- Manage both front-of-house (FOH) and back-of-house (BOH) shift responsibilities, including scheduling staff to minimize overtime and achieve daily labor controls and cost as assigned by management.
- Monitor speed of service to ensure a positive guest experience.
- Handle guest comments and complaints in a professional manner.
- Supervise daily shifts to ensure McAlister's standards, product quality, and cleanliness are maintained.
- Assist in the ongoing training of team members, including new hires and existing staff, to ensure McAlister's procedures and processes are followed.
- Enforce uniform policy and standards.
- Ensure proper cash handling procedures are followed.
- Open and close the restaurant in the absence of upper management.
- High School diploma or equivalent.
- Minimum of 1 year experience within the food service industry; supervisory experience a plus but not required.
- Ability to work in a fast-paced, high-energy environment.
- Ability to spend 90% of working time standing and 10% sitting.
- Ability to lift and carry loads up to 50 pounds occasionally.
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Restaurant Operations Manager
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Restaurant Operations Manager
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Restaurant Operations Manager
3 weeks ago
Acworth, Georgia, United States Sahara Management Inc. - McAlister's Deli Full timeThe Restaurant Operations Manager is responsible for directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager. This role requires the ability to provide supervision during assigned shifts, manage both FOH and BOH shift responsibilities, and ensure McAlister's standards, product quality, and cleanliness are...
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