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Patient Services Coordinator

4 weeks ago


Black Mountain, North Carolina, United States PT Solutions Physical Therapy Full time
Job Overview & Responsibilities:

At PT Solutions Physical Therapy, we're committed to expanding access to quality care. As a Patient Services Coordinator, you'll play a vital role in supporting our clinicians as they strive to deliver exceptional patient experiences.

Key Responsibilities:
  • Process insurance verifications and manage prior authorizations
  • Reconcile patient payments and units billed while maintaining HIPAA compliance
  • Build relationships with patients, insurance providers, and medical professionals to ensure seamless scheduling and financial workflows
  • Float to other clinics in the area as needed, with Sylva as the primary location
What You'll Get:
  • Competitive compensation with opportunities for performance-based incentives
  • Professional development through internal platforms and mentorship opportunities
  • Potential for career progression within a nation-wide company
  • Comprehensive benefits package, including fitness incentives and paid time off
Qualifications & Pay Range:
  • High School diploma or equivalent required; submission of diploma for highest level of education obtained
  • 1-2 years of customer service experience, with healthcare experience preferred
  • Pay range: $19.00 per hour, with opportunities for salary growth