Medical Support Assistant

1 week ago


Durham, North Carolina, United States AdeIphi MedicaI Staffing Full time
Job Title: Medical Support Assistant - Telehealth Clinical Technician

Adelphi Medical Staffing is seeking a skilled Medical Support Assistant to provide remote telehealth support to clinical staff, patients, and families in a medical center setting.

Job Summary:

The ideal candidate will manage information requests, safeguard medical records, and provide administrative and technical support to the department. This is a contract position with a 1-year term, requiring a strong background in medical assisting and excellent communication skills.

Responsibilities:
  • Conduct medical appointment scheduling and provide remote telehealth support to clinical staff, patients, and families.
  • Manage requests for information, determine appropriate action, and meet performance expectations.
  • Respond to inquiries and messages in a timely manner, ensuring seamless communication.
  • Safeguard medical records by maintaining confidentiality and adhering to facility policies.
  • Complete scheduling of patient appointments and update schedules as needed.
  • Review telehealth workload and inform staff of actions required to ensure timely and accurate capture.
  • Provide administrative and technical support to the department, performing duties in accordance with facility policies and procedures.
About Adelphi Medical Staffing:

Adelphi Medical Staffing is a nationwide recruiting firm specializing in sourcing locums, per diems, travel nurses, and allied health professionals for private and government facilities. Our goal is to place skilled providers in facilities where they can provide the most value, contributing to both provider and facility growth and success.



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