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Communications Manager

2 months ago

Mastic Beach, New York, United States MyCareersFuture Full time

**Job Summary**

We are seeking a highly skilled Communications Manager to join our team at MyCareersFuture. As a key member of our Sales Operations team, you will be responsible for leading change management activities and communicating effectively with stakeholders.

**Key Responsibilities:**

  • Develop and implement a structured methodology for change management, ensuring seamless adoption of new processes and systems.
  • Collaborate with stakeholders to design, develop, and deliver communications that meet their needs and expectations.
  • Evaluate user readiness and leverage change management tools to drive adoption of changes.
  • Obtain signoff from stakeholders on deployment, adoption metrics, and targets.
  • Provide support for new onboarding training, operational process, and system ticket resolutions.
  • Facilitate issue resolution and roadblock removal for market/country and internal Sales Ops users.
  • Collect input/user stories, document requirements, and support the design and delivery of training/demonstration on operational processes and programs.
  • Evaluate and measure the success of change management initiatives.
  • Prepare risk mitigation plans and work closely with stakeholders.

**Requirements:**

  • Strong communication and interpersonal skills.
  • Ability to lead change management activities and drive adoption of new processes.
  • Experience in sales operations and change management.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with stakeholders.