Receptionist I

{"h1": "Receptionist I Job Description", "p": "We are seeking a highly skilled and organized Receptionist I to join our team at the Texas Department of Aging & Disability Services. As a Receptionist I, you will be responsible for providing exceptional customer service to visitors, employees, and callers, while maintaining a professional and welcoming atmosphere in our reception area.", "ul": [{"li": "Operate a multiline console telecommunication equipment at the switchboard/reception area"}, {"li": "Greet and assist visitors by providing information and directions on campus locations"}, {"li": "Maintain a Visitor\u2019s Center for family and friends of campus individuals"}, {"li": "Handle high volume of calls on a multi-line phone system"}, {"li": "Communicate with campus personnel including Transportation and Security"}, {"li": "Act as a command center for emergency communication and information relaying"}, {"li": "Monitor Fire Alarm panel and other alarms"}, {"li": "Exhibit knowledge of campus emergency procedures"}, {"li": "Perform clerical duties as assigned"}], "h2": "Essential Job Functions", "ul": [{"li": "Handle incoming and outgoing calls on a high-volume multiline switchboard"}, {"li": "Monitor Fire Alarms and respond when necessary"}, {"li": "Greet and direct visitors professionally"}, {"li": "Perform other clerical duties as assigned"}], "p": "Attend work regularly and work different shift schedules as needed. Also, be prepared for emergency response duties.", "h2": "Knowledge, Skills, and Abilities", "ul": [{"li": "Work effectively in a high-stress, fast-paced environment"}, {"li": "Professional demeanor and appearance in interactions with individuals, employees, and visitors"}, {"li": "Operate computers, communication radios, and multiline switchboard equipment"}, {"li": "Proficient in MSOffice suite"}, {"li": "Effective communication skills both orally and in writing"}, {"li": "Adaptability to varied shifts and on-call schedules"}, {"li": "Work collaboratively in diverse environments"}, {"li": "Available to work any shift as per facility needs"}]}