Data Management Lead
3 weeks ago
As a Data Team Lead at IQVIA, you will be responsible for managing end-to-end delivery of data management services for single/multi-service projects with minimal guidance. Your primary goal will be to ensure quality deliverables on time and within budget, meeting customer satisfaction.
Key Responsibilities- Client Management:
- Serve as the primary point of contact for customers on data management deliverables.
- Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
- Maintain strong customer relationships and ensure open communications with customers and IQVIA management to manage and meet contractual obligations.
- Service Management:
- Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
- Establish strong communications with Data Operations team, functional leads, project managers, and all other stakeholders.
- Serve as the escalation point for unresolved data issues and work with client data managers, vendors, internal team members for resolution.
- Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables.
- Implement proactive quality management plans and identify any service and quality issues with agreed-upon specifications per the DMP and contract/SOW.
- Financial Management/Business Development Support:
- Ensure service and quality meet agreed-upon timelines and deliverables in contract/SOW.
- Manage SOW/budget and review financial reports on a monthly basis.
- Identify out-of-scope tasks and track change orders to completion.
- Participate in and support RFP process (review RFP documents, pricing, attend bid defense).
- Bachelor's Degree in Health, clinical, biological, or mathematical sciences, or related field.
- 5 years direct Data Management experience, including 3 or more years as a CDM project lead. Equivalent combination of education, training, and experience.
- Previous experience and proven competence in managing study delivery through full DM life cycle (at least 1 medium Phase III).
- Demonstrated data management skills and thorough knowledge of the data management process.
- Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology.
- Ability to work with minimal supervision, using available resources, e.g., functional managers, senior DTLs.
- Comprehensive understanding of clinical drug development process.
- Ability to establish and maintain effective working relationships with coworkers, managers, and customers.
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world.
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