Data Management Lead

5 days ago

Durham, North Carolina, United States IQVIA Full time
Job Overview

As a Data Team Lead at IQVIA, you will be responsible for managing end-to-end delivery of data management services for single/multi-service projects with minimal guidance. Your primary goal will be to ensure quality deliverables are met on time and within budget, to customer satisfaction.

Key Responsibilities
  • Provide comprehensive data management expertise to the Clinical Data Management (CDM) team to deliver high-quality data management products that meet customer needs.
  • Lead the team in project planning, execution, and close-out; financial management; communications; and milestone deliverables.
  • Perform the role of Data Team Lead (DTL) and ensure compliance with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and CDM guidance documents.
Client Management
  • Serve as the primary point of contact for customers on data management deliverables.
  • Work with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise.
  • Maintain strong customer relationships and ensure open communications with customers and IQVIA management to manage and meet contractual obligations.
Service Management
  • Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables.
  • Establish strong communications with Data Operations team, functional leads, project managers, and all other stakeholders.
  • Serve as the escalation point for unresolved data issues and work with client data managers, vendors, and internal team members for resolution.
Financial Management/Business Development Support
  • Ensure service and quality meet agreed-upon timelines and deliverables in the contract/Scope of Work (SOW).
  • Manage SOW/budget and review financial reports on a monthly basis.
  • Identify out-of-scope tasks and track change orders to completion.
Qualifications
  • Bachelor's Degree in Health, clinical, biological, or mathematical sciences, or a related field.
  • 5 years of direct Data Management experience, including 3 or more years as a CDM project lead.
  • Previous experience and proven competence in managing study delivery through the full DM life cycle.
  • Demonstrated data management skills and thorough knowledge of the data management process.

IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry.

We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world.

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