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Receptionist and Swim Instructor

2 months ago


Bellevue, Washington, United States Goldfish Swim School - Redmond Full time
Job Overview

Goldfish Swim School - Redmond is seeking a dedicated individual to fulfill the role of Receptionist and Swim Instructor. This position offers a competitive pay range of $20-$24 per hour, based on the number of shifts worked, with a minimum commitment of 3 shifts per week. All training is compensated.

We are in search of a candidate who can effectively manage front desk operations while also providing swim instruction. The available shifts include:

  • Tuesday 3:40pm-7:40pm
  • Wednesday 3:40pm-7:40pm
  • Thursday 3:40pm-7:40pm
  • Friday 3:40pm-6:40pm
  • Saturday 8:40am-12:40pm and 1:10pm-4:10pm
  • Sunday 8:40am-12:40pm

Why Choose Goldfish Swim School? We provide a vibrant work environment where the tasks are enjoyable and fulfilling. Our mission is to positively impact children's lives by helping them achieve their swimming goals. We pride ourselves on our supportive culture, offering rewards for hard work through recognition programs, gift cards, and engaging social events.

Benefits Include:

  • Leadership opportunities
  • Paid training sessions
  • Competitive compensation
  • Valuable experience in a customer-focused role
  • Enhanced social interactions
  • Future references and referrals
  • Catered lunches

Qualifications:

  • Experience working with children
  • Strong communication and organizational skills
  • Successful completion of background checks (included in training)
  • Availability to work a minimum of 8 hours per week
  • Must be at least 16 years old or turning 16 upon starting

Position Summary: The individual will provide swim instruction based on the established Goldfish Swim School curriculum, ensuring a safe and enjoyable learning environment.

Key Responsibilities:

  1. Deliver swim instruction in accordance with the Goldfish Swim School curriculum.
  2. Provide exceptional customer service at the front desk.
  3. Maintain cleanliness and organization of the facility.
  4. Respond to inquiries via phone, email, and in-person promptly.
  5. Assess student progress and complete necessary documentation efficiently.
  6. Engage with parents/guardians regarding their child's swimming development.
  7. Act as an ambassador for Goldfish Swim School to ensure customer satisfaction.
  8. Utilize problem-solving skills to address challenges that arise.
  9. Participate in mandatory training sessions outside of regular hours.
  10. Perform additional duties as assigned by management.

Education and Experience: Previous customer service experience is preferred. Experience as a certified lifeguard, youth sports coach, camp counselor, or childcare provider is advantageous. A minimum of two years as a swimming instructor is preferred.

Certifications: Lifeguard, CPR/AED, and First Aid training will be provided.

Work Environment: This role requires standing at the front desk and involves exposure to heat and humidity. The noise level is typically moderate.