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Wendy's Restaurant General Manager

2 months ago

Evansville, Indiana, United States WKS Restaurant Group Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Wendy's restaurant team. As a General Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Restaurant Operations: Manage the overall operations of the restaurant, including staff management, inventory control, and maintenance of high standards of quality, service, and cleanliness.
  • Customer Service: Ensure that customers receive exceptional service, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Sales Growth: Develop and implement strategies to drive sales growth, including marketing initiatives, promotions, and menu engineering.
  • Staff Management: Recruit, train, and develop a high-performing team, providing coaching and feedback to ensure that staff are equipped to deliver exceptional customer service and meet sales targets.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs to ensure profitability.
  • Compliance: Ensure that the restaurant complies with all relevant laws, regulations, and company policies, including health and safety, employment, and tax laws.
Requirements
  • Education: Bachelor's degree in Business Administration, Hospitality, or a related field.
  • Experience: Minimum 2 years of experience in a restaurant management role, preferably with a fast-food chain.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent customer service skills, with the ability to resolve customer complaints in a professional and courteous manner. Strong financial management skills, with the ability to manage budgets and control costs. Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, based on performance.
  • Benefits: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for career advancement, including training and development programs.