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Shift Manager

2 months ago

Troy, Illinois, United States Firehouse Subs - Collinsville Full time
Job Overview

Firehouse Subs - Collinsville is seeking a highly skilled Shift Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for ensuring the profitable operation of our restaurant, while maintaining exceptional customer service and a clean, safe environment.

Key Responsibilities
  • Restaurant Operations: Oversee the daily operations of the restaurant, including managing staff, inventory, and customer service.
  • Financial Management: Monitor and control labor costs, food costs, and other expenses to ensure profitability.
  • Team Leadership: Provide guidance, training, and development opportunities to team members to ensure they have the skills and knowledge needed to succeed.
  • Customer Service: Ensure that every customer has an exceptional experience, including prompt service, high-quality food, and a clean and welcoming environment.
  • Compliance: Ensure that the restaurant is in compliance with all local, state, and federal regulations, including health and safety regulations.
  • Marketing and Sales: Participate in marketing and sales initiatives to drive business growth and increase sales.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and vendors.
  • Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Attention to Detail: High level of attention to detail, with the ability to maintain accurate records and reports.
  • Physical Demands: Ability to work in a fast-paced environment, with frequent standing, walking, and lifting up to 50 pounds.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.