Shift Manager

4 weeks ago


Troy, New York, United States Taco Bell Full time

Job Summary:

As a Shift Lead at Taco Bell, you will be responsible for supporting the Restaurant General Manager (RGM) in running great shifts in a self-sufficient manner. You will take ownership and responsibility to solve problems, seek help from others when appropriate, and be willing to provide help and guidance to others.

Key Responsibilities:

Ensure consistent customer satisfaction by executing the MIC Success Routine and completing responsibilities under People, Customers, and Service.

Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).

Maintain a clean and organized work environment, including ensuring all employees present a neat and clean appearance and wear company uniform.

Demonstrate a customer-centric approach by personally ensuring customer needs are the highest priority.

Ensure food safety, quality, and accuracy of orders, and resolve customer complaints quickly while maintaining positive customer relations.

Work with urgency, management, and fellow employees to achieve team goals.

Requirements:

Strong preference for internal promotion from Hourly Champion position.

Must be at least 18 years old and have reliable transportation and a valid driver's license.

Able to do basic business math, stock shelves and coolers, and lift and carry out trash containers and place in an outside bin.

Able to tolerate walking and lifting up to 50 lbs. and standing during 90% of shift time.

What We Offer:

Taco Bell offers a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment.



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