EHMS Technology Support Specialist

3 weeks ago


Gainesville, Georgia, United States Hall County School System Full time
Job Summary

The EHMS Technology Support Assistant will provide technical support to staff and students, maintaining the school's computer and network equipment in operating condition. This role requires a strong understanding of computer hardware and software, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Install and maintain computer operating systems, application software, and related computer equipment.
  • Perform computer hardware repair and troubleshooting.
  • Configure email and security settings on computers.
  • Inspect and verify repair needs for computer and network equipment.
  • Assess malfunctions of hardware and determine appropriate actions to maintain computer and network operations.
  • Provide technical support to users of hardware.
  • Manage iPad and Infinite Campus systems.
  • Coordinate computer and network-related repair requests.
  • Assist in record-keeping and inventory management.
  • Perform other related tasks as assigned.
Requirements
  • High school diploma or equivalent.
  • Related college or technical school coursework.
  • Documented training in computer hardware, software, and network use, troubleshooting, and repair.
  • A+ certification and networking certifications preferred.
  • Motor Vehicle Operator's License or ability to provide own transportation.


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