Customer Care Specialist

3 weeks ago


Lake Charles, Louisiana, United States Madison Crain - State Farm Agent Full time

We are seeking a skilled and detail-oriented Customer Care Specialist to join our Madison Crain - State Farm Agent team. In this role, you will be responsible for developing and maintaining strong relationships with customers, providing personalized support, and identifying opportunities to promote insurance products and services.

About the Role
  • Collaborate with customers to understand their insurance needs and provide tailored solutions.
  • Utilize sales techniques to cross-sell and upsell relevant products and services, driving revenue growth.
  • Participate in training programs to stay up-to-date on product knowledge and industry developments.

The successful candidate will have a proven track record of delivering exceptional customer service, along with excellent communication and interpersonal skills. If you are eager to take your career to the next level and contribute to a dynamic team, please consider applying for this position.

This opportunity offers a competitive salary range of $40,000 - $60,000 per year, depending on experience, plus benefits and opportunities for advancement within the agency.



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