Logistics Coordinator
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at March Biosciences. In this role, you will be responsible for coordinating and monitoring schedules for patients participating in our clinical trials.
Key Responsibilities
- Coordinate with clinical trial sites, cell therapy manufacturing sites, and couriers to create, maintain and monitor autologous cellular therapy treatment schedules.
- Manage and build relationships with vendors involved in the collection, transport and processing of apheresis starting materials and final drug product.
- Closely monitor courier contracts and budget vs actuals.
- Manage multiple stakeholders including clinical study coordinators, CDMO logistics team, and March Bioscience's internal study team to resolve patient/manufacturing issues in a timely manner.
- Lead and support end to end risk management for the apheresis collection/freeze, pickup/delivery and manufacturing activities for each patient as they move through the vein-to-vein process.
- Input and maintain scheduling related data for defined critical cell supply chain events.
- Manage real-time issues related to the collection/freeze, inbound/outbound transportation and delivery/handling of MB-105 autologous cellular immunotherapy products.
- Participate in the development and implementation of March Bioscience's patient scheduling infrastructure to support clinical and commercial patient scheduling.
- Author and maintain procedures and work instructions related to departmental functions.
- Support and manage a high volume of calls and e-mails.
- Comply with applicable SOP's and FDA regulations to maintain data integrity.
- Prepare reports and analyze logistics data to improve processes and maximize efficiency of MB-105 product delivery.
Requirements
- Bachelor's degree
- 2+ years of scheduling or planning experience in a pharma/biotech or health services environment
- Exceptional customer service, active listening, and verbal and written communication skills
- Excellent troubleshooting and decision-making skills
- Ability to work in a fast-paced, high-volume environment
- Works with a sense of urgency while ensuring that quality is maintained
- Adaptability, accountability, and ownership
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