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Generator Service Technician

2 months ago


Wakefield, Massachusetts, United States W.W. Williams Full time
Job Summary:

The Generator Service Technician is a critical role within our Power Product Systems team, responsible for ensuring the reliability and efficiency of our customers' power generation systems. As a skilled technician, you will be responsible for troubleshooting, repairing, and maintaining a wide range of power generation equipment, including standby power generators and fire pump drivers.

Key Responsibilities:
  • Service and Repair: Perform routine maintenance and emergency repairs on power generation equipment, including generators, fire pump drivers, and other related systems.
  • Diagnostic and Troubleshooting: Use advanced diagnostic tools and techniques to identify and resolve issues with power generation equipment.
  • System Maintenance: Perform regular maintenance on power generation systems, including cleaning, lubrication, and replacement of parts as needed.
  • Customer Support: Provide exceptional customer service, including responding to customer inquiries, resolving issues, and providing technical support.
  • Collaboration and Communication: Work closely with other technicians, supervisors, and customers to ensure seamless communication and collaboration.
Requirements:
  • Experience: 3+ years of experience servicing power generation equipment, including generators, fire pump drivers, and other related systems.
  • Certifications: EGSA Certification (preferred)
  • Skills: Strong working knowledge of electrical systems, circuitry, and diesel engines; computer and software skills, including Microsoft Office Suite.
Benefits:
  • Competitive Compensation: Competitive wages and benefits package.
  • Professional Development: Opportunities for growth and leadership development.
  • Work-Life Balance: 8 paid holidays, 1 paid wellness day, and paid time off.
  • Employee Rewards: Employee referral bonus program, medical, dental, and vision insurance, 401(k) with company match.
About Us:

W.W. Williams is a leading provider of industrial power products and services, with a broad portfolio of businesses throughout the U.S. and Mexico. Our mission is to be the trusted provider of innovative, timely solutions that surpass our customers' expectations.