Retail Sales Associate
5 days ago
Retail Sales Representatives are an essential part of bringing knowledge and expertise of T-Mobile products and services to our customers. They're individuals that go above and beyond to assist and educate customers on the most innovative technology out there.
Key Responsibilities:- Assisting and selling to our customers, while providing an exemplary customer experience and building loyalty by:
- Approaching customers with confidence and assessing the needs and concerns of customers by building a genuine relationship with them.
- Build trust with customers by answering their questions, educating, and offering solutions that pave the way for a potential T-Mobile sale.
- Assess and recommend the right plan for your customer, while taking a hands-on approach to assure success through the customer on-boarding process.
- Knowledgeable in finding the right-fit for the customers correct phone, mobile technology, and rate plan package.
- Approaching service and sales needs with composure, integrity, and compassion.
- Becomes skilled through training and development to become an operational, customer service, and sales expert:
- Obtaining or receiving merchandise, totaling bills, accepting payments, and making change for customers in a retail T-Mobile Store.
- Perform all required opening and closing duties.
- Meet and exceed monthly revenue and profit targets.
- Research and memorize T-Mobile's products and services lineup.
- Utilize excellent training to become a Mobile Expert.
- Support your team, keep the store looking its best, and make sure your knowledge of T-Mobile technology is up to date.
- Consistently act in the best interest of the company.
- 401(k) Retirement Savings
- No Cost Mental Health Program
- Daily Pay
- Discounted T-Mobile Cellular Service
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