Sales Floor Associate

7 days ago


Clarksburg, Maryland, United States Steve Madden Full time
Job Summary

We are seeking a highly motivated and sales-driven Sales Floor Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

About Steve Madden

At Steve Madden, we take pride in our fast-paced and dynamic work environment. Our company is committed to sustainability and innovation, making us an exciting place to grow your career.

Responsibilities
  • Customer Service: Ensure that each customer receives outstanding customer service by providing a friendly and welcoming environment, greeting and acknowledging every customer, and addressing their needs promptly.
  • Sales Performance: Consistently meet or exceed sales productivity levels through effective selling techniques and developing a loyal customer base.
  • Product Knowledge: Possess in-depth knowledge of all products, including promotions, new merchandise, and advertising efforts.
  • Store Operations: Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
Requirements
  • Retail Experience: 1-2 years of retail experience preferred.
  • Educational Background: High school diploma or equivalent preferred.
  • Communication Skills: Strong verbal and written communication skills.
  • Technical Skills: Ability to process information and merchandise through the computer system and POS register system.
Benefits
  • Employee Discount: 50% off employee discount and 40% off immediate family discount.
  • Friends and Family Events: Exclusive Friends and Family Discount Events.
  • Free Shoe: Receive a free shoe for the season.
  • Flexible Schedule: Enjoy a flexible schedule with retail hours, including day, evening, weekends, and holidays.
Compensation

The estimated hourly salary range for this position is $13-$16 per hour, based on candidate's skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, and 401K, if applicable.



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