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Automotive Parts Manager

2 months ago


Chicago, Illinois, United States The Boyd Group Full time
Company: The Boyd Group

We prioritize our team members. Enjoy a competitive salary and comprehensive benefits while receiving the support and opportunities you deserve. You are empowered to make impactful decisions and shape your career path.

Job Overview:

Parts Coordinator

Location: Not Specified
  • Attractive hourly compensation
  • Benefits available from DAY ONE
  • Generous paid time off and holidays
  • Company-sponsored short-term disability and life insurance.
The Parts Coordinator's main role is to ensure an outstanding and effective customer experience by proactively overseeing the processes of ordering, receiving, storing, distributing, and returning parts for each service order. This position is crucial for enhancing customer satisfaction by confirming the accuracy and quality of parts received in alignment with production schedules and vehicle requirements.

Key Responsibilities:
  • Relay all customer inquiries and requirements to the relevant team members.
  • Collaborate with suppliers to procure and receive all parts as specified on the service orders, ensuring the quality, accuracy, and quantity of parts received, while correctly identifying parts needed for repairs.
  • Guarantee prompt distribution of parts to shop technicians in accordance with the production timeline.
  • Input all parts invoices into the operational system.
  • Ensure invoices and credit memos are processed and archived in a timely manner.
  • Verify that vendor invoices reflect the correct negotiated discounts to maintain appropriate profit margins.
Qualifications:
  • High School Diploma or equivalent
  • 1-3+ years of experience in automotive parts management (experience with auto glass parts is advantageous)
  • Customer service-oriented with strong organizational skills to handle pressure and conflicting priorities while taking initiative in problem-solving scenarios.
Required Skills:
  • Effective communication skills, both verbal and written
  • Meticulous attention to detail and a high level of accuracy.
  • Able to thrive in a fast-paced environment, demonstrating multitasking capabilities while working under pressure
  • Basic understanding of vehicle repair practices
  • Strong problem-solving skills
  • Above-average computer proficiency
  • Excellent organizational abilities
  • Ability to collaborate effectively with others to achieve shared objectives
  • Additional duties as assigned
Physical Requirements:
  • Regularly required to bend, crouch, reach, and handle tools
  • Ability to lift materials exceeding 50 lbs.