Communication Operations Lead for City Services
24 hours ago
The City of Milwaukee is seeking a skilled Dispatch and Customer Service Coordinator to join our team as the Communications Assistant Lead. This role will oversee daily operations, lead a team, and develop strategies to improve customer service. As part of our Public Works Department, you will be responsible for assisting with day-to-day activities at the Parking Information Desk.
This is an exciting opportunity for a results-driven professional with a strong background in communications, customer service, and leadership. If you are passionate about delivering exceptional service and leading a team, we encourage you to apply.
Key Responsibilities:
The Communications Assistant Lead will be responsible for:
*Customer Calls and Dispatch: Record and process towing and tow tracking information via computer and radio requests and respond to residents' inquiries about towed vehicles.
*Lead Duties: Oversee the daily operations of the Parking Information Desk, reviewing records and reports for accuracy and completeness, and assist with training employees.
Requirements:
To succeed in this role, you should have:
*Strong Leadership Skills: Ability to lead a team and make decisions that support the department's goals and objectives.
*Excellent Communication Skills: Ability to communicate effectively with internal and external stakeholders, including customers, colleagues, and management.
*Technical Skills: Proficiency in using computer systems, such as PeopleSoft, Citation Processing applications, Meter Payment applications, DPW Parking applications, and other database programs.
*Knowledge of City Regulations: Familiarity with City of Milwaukee parking ordinances, regulations, and procedures.
Benefits:
We offer a competitive salary range of $51,987-$64,495 annually, along with opportunities for growth and development within the organization. As a valued employee, you will also receive access to a comprehensive benefits package, including medical, dental, vision, and 401(k) retirement savings plan.
-
Milwaukee, Wisconsin, United States City of Milwaukee Wisconsin Full timeJob Summary:The City of Milwaukee is seeking a skilled Crossroads Communication Leader to join our team as the Communications Assistant Lead. This role will oversee daily operations, lead a team, and develop strategies to improve customer service. As part of our Public Works Department, you will be responsible for assisting with day-to-day activities at the...
-
Customer Service Lead
20 hours ago
Milwaukee, Wisconsin, United States City of Milwaukee Wisconsin Full timePurpose of the RoleThe Customer Service Lead - Parking Desk plays a crucial role in ensuring the smooth operation of the Parking Information Desk. This individual will oversee daily activities, provide guidance to junior staff members, and resolve complex customer inquiries related to parking enforcement and regulations.Duties and ResponsibilitiesOversee the...
-
Operations Manager
2 weeks ago
Milwaukee, Wisconsin, United States Wisconsin Community Services Full timeAbout the RoleWe are seeking an exceptional Operations Manager to join our team at Wisconsin Community Services. This is a unique opportunity to lead and support our Community Youth Program, working closely with the Co-Directors of MPS VRP and the Director of Milwaukee Youth Services.Job ResponsibilitiesThe successful candidate will be responsible for...
-
Parking Operations Specialist
1 day ago
Milwaukee, Wisconsin, United States City of Milwaukee Wisconsin Full timeAbout the PositionThis role is an exciting opportunity to join the City of Milwaukee's Public Works team as a key member in managing parking operations. As a Parking Operations Specialist, you will be responsible for providing exceptional customer service, resolving parking-related issues, and ensuring seamless day-to-day operations at the Parking...
-
Customer Service Shuttle Driver
2 weeks ago
Milwaukee, Wisconsin, United States Hilton Milwaukee City Center Full timeAbout the Role: We are seeking a dedicated Van/Shuttle Driver to join our dynamic team at the Hilton Milwaukee City Center. As a part-time driver, you will be responsible for transporting contracted airline staff to and from General Mitchell International Airport and other authorized transports in the Milwaukee area.
-
Community Engagement Librarian
2 weeks ago
Milwaukee, Wisconsin, United States City of West Allis Full timeAbout the City of West AllisThe City of West Allis is seeking a detail-oriented and passionate Part-Time Librarian to join our community engagement team. This role offers an exciting opportunity for individuals who live and breathe community engagement, creativity, and Library services.Job DescriptionThis part-time position involves creating thoughtful...
-
Operations Director
2 weeks ago
Milwaukee, Wisconsin, United States Miner, LTD Full timeJob OverviewAt Miner, LTD., we are seeking an experienced Operations Director to lead our service optimization efforts. This is a unique opportunity for a results-driven professional to make a significant impact on our business.Job DescriptionWe are looking for a seasoned leader who can oversee all aspects of operations and service delivery across assigned...
-
Electrical Services Specialist
2 weeks ago
Milwaukee, Wisconsin, United States City of Milwaukee Wisconsin Full timeJob SummaryWe are seeking a highly skilled and experienced Electrical Services Specialist to join our team at the City of Milwaukee Wisconsin. As an Electrical Services Specialist, you will be responsible for installing, maintaining, and repairing electrical services and equipment for the city's street lighting, traffic control, water and sewer...
-
Community Engagement Librarian
2 weeks ago
Milwaukee, Wisconsin, United States City of West Allis Full timeThe City of West Allis is seeking a detail-oriented and creative Librarian to join our team in a part-time capacity. As a Part-Time Librarian, you will play a vital role in providing exceptional library services to our community.About the PositionThis is a part-time position with a flexible schedule that includes various shifts throughout the week, including...
-
Clinical Team Lead
2 weeks ago
Milwaukee, Wisconsin, United States Wisconsin Community Services Full timeAbout the RoleWe are seeking a highly skilled Clinical Team Lead to join our team at Wisconsin Community Services.Job DescriptionThis is a full-time position responsible for overseeing the day-to-day operations of our Comprehensive Community Services (CCS) program. The ideal candidate will have a Master's degree in a Behavioral Science or related field and...
-
Automotive Service Technicians Wanted
2 weeks ago
Milwaukee, Wisconsin, United States City Auto Group Full timeCity Chrysler Dodge Jeep Ram in Brookfield is seeking Experienced Automotive Service Technicians to join our team. We offer a $75,000 - $150,000 Earning Potential and excellent benefits. As a technician at our dealership, you will be responsible for inspecting vehicles, diagnosing problems, and performing quality repairs and maintenance work. Our high-volume...
-
Clinical Operations Lead
21 hours ago
Milwaukee, Wisconsin, United States Enhance Rehabilitation Full timeAbout the Role:The Clinical Operations Lead will play a critical role in shaping the future of Enhance Rehabilitation, driving innovation and excellence in patient care and clinical operations.Responsibilities:Develop and implement strategies to improve clinical efficiency, productivity, and quality, resulting in enhanced patient outcomes.Mentor and coach a...
-
Airport Operations Lead
2 weeks ago
Milwaukee, Wisconsin, United States Envoy Air Full timeOverviewEnvoy Air is a fast-growing airline that offers a stable and secure work environment. We are seeking an experienced professional to fill the role of Airport Operations Lead.About Envoy AirEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and...
-
Community Development Professional
2 weeks ago
Milwaukee, Wisconsin, United States City on a Hill Full timeCompany Overview:City on a Hill is a faith-fueled organization dedicated to ending generational poverty in marginalized areas.We are committed to providing genuine opportunities for all people to thrive and continue to embed joy, compassion, and mutual transformation in everything we do.Salary:$45,000 - $60,000 per year, depending on experience.Job...
-
Youth Therapist
3 weeks ago
Milwaukee, Wisconsin, United States Wisconsin Community Services Full timeAbout the RoleAt Wisconsin Community Services, we are seeking a dedicated and compassionate Youth Therapist to join our team. As a key member of our Residential Care Center, you will play a vital role in providing individual therapy and supervising milieu group therapy to youth residing at Bakari Center and/or Youth Crisis Stabilization Facility.Job...
-
Airport Operations Lead
2 weeks ago
Milwaukee, Wisconsin, United States Hertz Full timeAbout the RoleWe are seeking an experienced Airport Operations Lead to join our team at Hertz. As a key member of our operations team, you will be responsible for directing daily airport operations and ensuring maximum performance through effective leadership and strong communication.
-
Executive Director of Financial Operations
2 weeks ago
Milwaukee, Wisconsin, United States Housing Authority of the City of Milwaukee Full timeJob Summary:The Housing Authority of the City of Milwaukee seeks an experienced and skilled Executive Director of Financial Operations to lead its financial and regulatory functions. This is a key role that will oversee the development of strategies and policies, provide financial guidance to management, and manage financial and regulatory risk.Key...
-
Operations Manager
2 weeks ago
Milwaukee, Wisconsin, United States Transdev Full timeAbout TransdevTransdev is a global mobility company that operates transportation systems, maintains vehicle fleets, and delivers mobility solutions to cities, counties, airports, companies, and universities across the U.S.Job SummaryWe are seeking an experienced Operations Manager to lead our Milwaukee WI location. The successful candidate will be...
-
Operational Management Lead
2 weeks ago
Milwaukee, Wisconsin, United States HOPE Christian Schools Full timeOperational Management LeadWe are seeking an experienced Operational Management Lead to join our team at HOPE Christian Schools. This is a challenging role that requires strong leadership, organizational, and communication skills.About the RoleThe Operational Management Lead will be responsible for overseeing all aspects of school operations, including...
-
Executive Culinary Director
2 weeks ago
Milwaukee, Wisconsin, United States Cream City Concepts Full timeRole OverviewCream City Concepts is a leading hospitality group in Milwaukee, seeking an experienced and passionate Executive Culinary Director to spearhead the culinary vision for a new location.The ideal candidate will possess exceptional leadership skills, expertise in menu design, and the ability to drive kitchen operations to deliver outstanding...