Customer Experience Ambassador

6 days ago


Burbank, California, United States David's Bridal, LLC. Full time
About the Role:
As a Seasonal Customer Service Representative at David's Bridal, you will be responsible for delivering exceptional customer experiences, providing product information, and promoting alteration services. You will work in a fast-paced retail environment, interacting with customers, processing transactions, and maintaining store standards.

Key Responsibilities:
  • Welcome customers with genuine enthusiasm and provide clear communication.
  • Use systems to manage customer flow and deliver Five-Star Customer Service experiences.
  • Maintain service vows, including being prepared, welcoming, meeting needs, and being there for customers.
  • Proactively address customer concerns and escalate when necessary.

Benefits:
Flexible schedules, 40% merchandise discount, competitive hourly pay rates, team bonus, and $400 bonus for every referral hired.

Requirements:
High school diploma or equivalent degree, 1-2 years prior retail experience in an apparel, service, or specialty store environment, ability to lift up to 25 pounds, and excellent communication skills.

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