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ServiceNow ITOM Developer

1 month ago

Atlanta, Georgia, United States Futran Tech Solutions Pvt. Ltd. Full time
Job Details

Mandatory Skills:

  • ITOM Discovery, ITAM-HAM, SAM

Minimum 7+ years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.

At least 3 years experience as working as Technical architect for Large Enterprise

Ability to conduct/lead/plan requirement gathering work shops

Ability to provide tool comparison and guide on product Roadmap

At least 7 years of experience in the IT Industry Experience as developer/Dev lead

Working knowledge of cloud scripting languages preferably JavaScript's, JSON.

Excellent/advance understanding and ability to script automated processes.

Agile Scrum methodology Experience

Hands-on experience integrating ServiceNow with external systems

Solid knowledge of JavaScript, HTML, CSS.

Portal Scripting in Angular JS

CSS based UX/UI design & development

Understanding of Angular based Client side & Server-side scripts

Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.

Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.

Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.

Excellent time management, organizational skills, crisis management and problem-solving skills are essentials

Good oral and written communication skills Strong analytical, teamwork and customer engagement skills

Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration

Must be willing to teach and share all knowledge with team members and other operational teams

Certification a plus

ServiceNow Administration certification

ServiceNow Certified Implementation specialist (Various Tracks)

ServiceNow Service Portal Certification

Required Skills:

  • Strong ITSM Process knowledge
  • Reporting & Dashboards
  • Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices
  • Notifications & Workflows
  • Import Sets, Transform Maps
  • REST, SOAP Integrations
  • Service Portal Pages, Widgets, UI Macros
  • Virtual Agent
  • Client & Server APIs, Script Includes
  • JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge

Soft Skills:

  • Strong communication
  • Team managing skills