Sports Sales Consultant
1 week ago
We are seeking a highly motivated and results-driven Sports Sales Consultant to join our team at Playfly Sports. As a key member of our sales team, you will be responsible for selling ticketed sports events, including football, baseball, softball, and men and women's basketball, as well as a full menu of products.
Key Responsibilities:- Sell ticketed sports events, including football, baseball, softball, and men and women's basketball, as well as a full menu of products
- Perform stadium tours, on-site presentations, outbound calls, and service inbound calls for the Athletic Department for all ticketed sports
- Meet or exceed sales goals while providing superior customer service
- Grow sales portfolio continuously by attracting additional business leads
- Manage and retain large account base of premium seating, season ticket members, and group sales clients
- Service all existing season ticket members and donors
- Facilitate season ticket member upgrades and additional seat requests
- Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base
- Maintain records of all prospects and customers within the ticketing database
- Make a minimum of 30 connections (conversations) with fans daily
- Contact local businesses and individuals via phone, in-person appointments, and networking events to sell season tickets, corporate, partial plans, and group ticket plans
- The candidate will be accountable for certain levels of outbound sales activity (executed/scheduled) and daily goals
- Work home games and season ticket member events, performing various ticket sales and service duties throughout the game
- Provide exceptional customer service to fans
- Perform sales and relationship cultivation phone calls, text messages, emails, etc. with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers
- Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages
- Utilize strategic ticketing programs, promotions, and sales strategies to generate season ticket revenue
- Execute season ticket retention programs and build relationships with assigned season ticket-holders
- Manage and retain large account base of premium seating, season ticket members, and a group sales list
- Other job-related duties as assigned
- Bachelor's degree is preferred but not required
- Experience with ticketing software and CRM program a preferred
- Experience in ticket sales is preferred but not required
- Previous customer service or retail sales experience; display a genuine desire to help people
- Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
- Excellent communication, presentation, and listening skills
- Ability to work well with others and comfortable taking initiative
- Ability to encourage collaboration, flexibility, equity, and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
- Ability to work nights and weekends when needed
Playfly Sports is a leading sports marketing and media company that enables brands to engage with sports fans on a local, regional, and national level through scaled linear, digital, and experiential assets. We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for professional growth and development.
What We Stand For:At Playfly, we believe that a diverse, equitable, and inclusive company is a more innovative and successful one. We are committed to creating a workplace where everyone can thrive and are dedicated to making a positive impact in the communities we serve.
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