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Child Welfare Case Management Supervisor

2 months ago

Fort Worth, Texas, United States Divinity Family Services Full time
Job Overview

Salary: TBD

Position Summary

The Case Management Team Lead is responsible for overseeing, guiding, and ensuring that all services provided by their case management team adhere to contractual obligations and minimum standard guidelines. This role demands a high level of supervision over the execution and documentation of case-related activities. Leveraging extensive expertise in child welfare, the Case Management Team Lead will work in conjunction with the Case Management Director, offering insights and recommendations regarding the overall management and provision of services to children and families within their team's caseload.

Key Responsibilities

  • Mentor and support case management services in alignment with external contracts and licensing regulations, including conducting and documenting weekly one-on-one meetings with each team member.
  • Coordinate admissions, case planning, and discharges of children and youth in compliance with relevant standards.
  • Collaborate effectively with various professional agencies contracted by Divinity Family Services.
  • Serve as a liaison during licensing inspections and contract audits.
  • Facilitate training and support for new hires, assist in work planning and direction, and contribute to staff coaching and development.
  • Promote and manage a culture that reflects the organization's mission and core values, fostering high engagement across all aspects of the organization.
  • Review documentation for accuracy and effective case planning, including service plans and therapy notes.
  • Assist case managers in ensuring all necessary documentation is collected and filed to maintain compliance.
  • Meet compliance standards and deadlines consistently.
  • Maintain open communication with the Case Management Director regarding any concerns or issues involving families and children.
  • Provide statistical data to the Case Management Director for agency compliance on a weekly and monthly basis.
  • Conduct field visits with team members for quality evaluations and additional visits as necessary.
  • Monitor case managers' caseloads and provide recommendations for home assignments.
  • Prepare performance reviews and assist in creating corrective documentation as needed.
  • Facilitate in-person team meetings bi-monthly as directed by the Case Management Director.
  • Provide office coverage as required.
  • Approve leave requests and assist in developing coverage plans.
  • Offer emergency and on-call services as necessary.
  • Maintain a manageable caseload when required.
  • Adhere to the organization's leadership principles.
  • Perform other assigned duties as necessary.

Qualifications and Educational Background

  • Bachelor's degree in social work or a related field.
  • Experience in the foster care system or familiarity with the Texas DFPS system is preferred.
  • Knowledge of Minimum Standards for Child Placing Agencies is advantageous.
  • Bilingual candidates are preferred.
  • Leadership experience is desirable.

Employment Conditions

Employees must possess a valid Texas driver's license and will undergo criminal background checks. Compliance with drug screening policies may also be required. Employees must meet the minimum age requirements for full-time work as per Texas Child Labor Law and the Federal Fair Labor Standards Act. Availability for weekend and evening work may be necessary. Employees must maintain reliable cellular phone service for on-call and after-hours responsibilities. Compliance with all federal and state laws, as well as organizational policies regarding the safeguarding of confidential healthcare information, is mandatory. Physical demands may include standing, walking, sitting, and lifting up to 30 pounds on rare occasions.

Divinity Family Services is committed to making reasonable accommodations in compliance with the American Disabilities Act upon request.