IHOP Team Lead
7 days ago
Job Responsibilities
- Manage all areas to achieve positive sales growth while meeting or exceeding company goals in profit and loss categories.
- Oversee daily restaurant operations, including staff support, guest interaction, scheduling, planning, cleanliness, and sanitation.
- Interview, hire, and train high-quality hourly candidates.
- Conduct orientation and training for new employees.
- Provide employees with consistent feedback to facilitate development.
- Prepare reports, including Daily Sales Reports and Labor Controls.
- Evaluate risk and ensure a safe working environment.
Requirements
- Minimum 2-5 years of restaurant management experience.
- High School Diploma or Equivalent.
- Ability to direct organizational goals and objectives.
- Hands-on leadership style.
- Excellent interpersonal communication skills.
- Exceptional customer service and problem-solving skills.
- Detail-oriented focus on quality.
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