Retail Team Lead

5 days ago


Allen, Texas, United States Burlington Full time
Overview:
A part-time Customer Service Lead is required to lead day-to-day customer service initiatives. The role involves inspiring and motivating associates to provide exceptional customer service, approaching work with the company philosophy in mind.

Key Responsibilities:
1. Model company core values and back of house standards for the receiving team.
2. Drive improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.
3. Maintain a neat and orderly front end area and troubleshoot issues with registers and transactions.
4. Coordinate meal and break periods and monitor schedule adherence.

Requirements:
Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required. Physical requirements include lifting boxes weighing 40 lbs. or more, and standing and walking for extended periods. Estimated salary: $28,000 - $30,000 per year based on 20 hours of work per week.

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