Customer Service Representative

2 days ago


Carson City, Nevada, United States Path Arc Full time

The Customer Service Representative will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and concerns.



Key Responsibilities:


  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Provide accurate and informative responses to customer inquiries
  • Assess customer needs and provide solutions to resolve issues
  • Record, organize, and file customer interactions and account changes
  • Meet and exceed personal and team target goals


Requirements:


  • Previous experience in customer support, client services, sales, or a related field
  • Excellent communication and interpersonal skills
  • Basic computer skills and experience
  • Able to multitask and prioritize tasks effectively
  • Ability to listen actively and provide solutions to customer concerns


Benefits:


  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)


MUST RESIDE IN CALIFORNIA



Path Arc offers a dynamic and supportive work environment that values customer satisfaction and employee growth.



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