Customer Care Associate

2 months ago


Anchorage, Alaska, United States Ottimo Resources Full time

Ottimo Resources is currently in search of a dedicated Customer Service Representative to join our Operations team. This position offers a full-time opportunity with the potential for additional hours as needed.

The ideal candidate will possess outstanding interpersonal skills and a commitment to fostering a customer-centric environment. As a Customer Service Representative, you will collaborate closely with drivers, warehouse personnel, and clients to deliver exceptional service.

Key Responsibilities:

  • Delivering top-notch customer service
  • Utilizing basic computer skills, including proficiency in Microsoft Office and email
  • Handling multiple incoming calls
  • Applying geographical knowledge to identify optimal forwarding routes
  • Performing data entry tasks
  • Ensuring the timely transportation of goods
  • Assisting with additional tasks as required
Qualifications:
  • Strong time management and multitasking abilities
  • 1-2 years of experience in logistics
  • 1-2 years of experience in customer service
  • Dependable and punctual
  • Demonstrated strong work ethic in a dynamic environment


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